Our Privacy Promise

We are committed to protecting your privacy during your visits to our website and at all times, and recognise our responsibility to retain your information with full security and confidentially.

Your privacy is safe with us.

We are registered in the UK with the UK's ICO (Information Commissioner's Office) with Registration Number: Z1956822, under the Data Protection Act, and act to protect your data. We are bound to and follow all UK privacy laws

You can visit the general parts of our website without telling us who you are or revealing any information about yourself. We do measure such and analyse non-identifying, aggregate usage data in order to administer the site, and to constantly improve the quality of our service and site performance. This will not in any way affect your privacy.

We necessarily collect personal information when you utilise Transpact to transact on our website. All such information is encrypted and stored safely. For details of how we process your personal information, please refer to our Terms and Conditions.

The Transfer of Funds (Information on the Payer) Regulations 2007 states that when you enter a transaction with another party and funds that you provide are paid to the other party, we must supply your name (and occasionally other information) along with the payment to the bank (or payment service provider) of the other party to the transaction. We do not provide any more information than if you had paid that party directly from your own bank account directly to their bank account (in which case your bank would also necessarily release this information to the other party's bank or payment provider).

We may use the personal information you provide, or which we collect via this website, for the purpose of providing more relevant content to you, but in so doing we will not reveal any information about you to any third party.

Cookies

Cookies are small text files placed on your computer and are commonly used on the internet. We use them to:

  • collect anonymous information that will help us understand visitors' browsing habits on our website;
  • compile statistical reports on website activity, e.g. number of visitors and the pages they visit;
  • temporarily store any information which you may enter on our website;
  • remember information about you when you visit our site. We may need to do this to provide some of our services.

We use two types of cookie:

  • Session cookies - These are temporary and are deleted as soon as you close your browser.
  • Persistent cookies - These are stored on your computer until they expire or you remove them. For example, a persistent cookie may be used to remember that we have previously asked a visitor to complete an online survey. This would prevent you on the same computer being asked to complete the same survey every time you visit the site.

We do not use cookies to track your use of the internet after you leave our site, nor do we store any personal information in them that others could read and understand.

Managing cookies

You can usually configure your internet browser to warn you each time a new cookie is about to be stored on your computer so that you may make a decision whether to accept or reject it.

Please refer to your internet browser's help section for specific instructions.